NT11 & NT8 25-YEAR ORIGINAL OWNER WARRANTY

The NT11 and NT8 rod series comes with a 25-year original owner warranty. This warranty covers faults in material and/or workmanship. During the warranty period (from the date of purchase) you will be entitled to the repair or replacement (at our discretion) of damaged or defective sections of your rod. If the rod model is discontinued and/or we are unable to repair or replace a rod section, we will replace your rod with a comparable rod model (at our discretion). A handling fee of €75 that covers repair/replacement, handling and return postage, will be charged for all claims made under the NT8/NT11 warranty. Please ensure you retain proof of purchase as this will be requested upon making a claim under this warranty. The warranty is in addition to and does not affect or reduce the owner’s statutory rights in accordance with applicable consumer legislation. 

GUIDELINE INSTANT-EXPRESS SERVICE

We know how frustrating it is when the worst happens and you by accident break a rod, or your buddy stepped on your rod or slammed it in a car door. When you buy a Guideline rod, you are covered by our I-Express service. If you are unlucky and the accident happens, we will do our best to help you and replace the rod part as quickly as possible. How does it work? Just buy the part you need in the web shop under Spare Parts, please check the main top menue under Fly Rods. Or contact your nearest Guideline dealer and ask them to order a new part. Payment is made directly to the dealer. We will then send a new rod piece to the dealer without delay if we have part in stock. The shipping cost is included. I-Express orders are always prioritized for the fastest possible service.

When ordering spare parts please ALWAYS COUNT FROM THE TOP END of the rod. A 4-piece rod will be described like this: PART1/TIP, PART2, PART3, PART4/BUTT.

Note that butt parts are not visible in the webshop. If you need a butt part, contact us at service@guidelineflyfish.com and attach a picture of the damaged. Also note that there is a slightly higher cost for butt parts.

FLY REEL MANUALS & CHANGE OF RETRIEVE

If you are looking for exploded views of Guideline fly reels or want to change the retrieve direction on our fly reels, check this link to get to our open DropBox >